You can choose between the following options:

- Option 1: around a 9-hour tour with a licensed guide

- Option 2: around an 8-hour self-guided tour, with the use of a guidebook and map in your chosen language

Travel from Kraków to the small town of Oświęcim to visit the largest Nazi concentration camp complex from World War II. Learn the horrifying story of the more than 1.3 million victims who lost their lives at Auschwitz and Birkenau and pay your respects.

The first part of your trip is a 1.5-hour visit to the Auschwitz I camp to see the permanent exhibition in the former prisoners' barracks.

Afterwards, you will visit Auschwitz II-Birkenau, the largest part of the Auschwitz complex. During this visit, you will spend around 1 hour and 10 minutes if you choose the guided option, or about 40 minutes for the self-guided option. Here you will see the remains of the crematoria, the unloading ramp, original barracks, and the memorial dedicated to the last victims of the camp.

We waited two and a half hours for pick up and nobody came this is absolutely ridiculous and terrible service we could have used the time to do something else . It's freezing cold there are no toilets nearby and we didn't have any lunch. The day has been ruined we didn't get to the venue

Original guided tour cancelled at last minute by tui, meaning all other guided tours were booked so we had to go for a self guided tour. No apology, or any attempt to make amends for this by tui Was not told at point of booking that we would have to queue at auscwitz to actually get tickets. Despite being picked up at 0815, we didn't actually enter the museum until 1300, leaving nowhere near enough time to get around the 2 sites and see everything. No tui staff to be seen anywhere.

Was booked for a full day tour pick up at 8.30 this changed to pick up time 11.15 didn’t enter austwich untill 2 pm was very rushed from time to austwich to berkenher booked a full day tour only got half a day can anyone explain why this happened

Had confirmation the night before, not 1-2 days as stated, the time was changed by 30mins. Not enough time to walk around Birkenau before getting the bus to Auschwitz. The site itself was an unforgettable experience

Ended up with polish speaking guide due to time factors and consideration of the group as a whole but this did not detract from the experience. Driver/organiser was very friendly and punctual on pick up

The experience itself was great although I did not expect to have to queue for nearly 3 hours when I had pre-booked tickets. I think some people may have found this quite difficult so a heads up that it might occur would have been nice.

Cosa farai

You'll get a powerful insight into the scale and impact of the Holocaust at Auschwitz-Birkenau
There's the chance to see original buildings and personal belongings that tell poignant individual stories
It's a thought-provoking experience that explores the daily realities and tragic fate of camp prisoners
You can choose between a guided tour with a professional guide or a self-guided visit, depending on your preference

Da sapere

Not allowed:

Luggage larger than 30x20x10 cm is not permitted inside the AB Museum

Know in advance:

For Option 1, the tour start time may vary due to museum guide availability. Tickets are collected on-site. Queues may occur. English tours are subject to availability; otherwise, another language with an English guidebook is provided
For Option 2, you'll have use of a guidebook and map in your chosen language. The tour leader does not enter the museum with you. The guidebook is available in English, Polish, Spanish, Italian, French, German, Dutch, Czech, Portuguese, Russian, Ukrainian, Hungarian, Greek, Turkish, Swedish, Norwegian, Finnish, Japanese, and Korean
Please note that, depending on the time of year, you may visit Birkenau camp first before then visiting Auschwitz 1 camp
All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
The museum may change your visit time, affecting your pickup time. Final confirmation will be emailed one to two days before the tour. Due to high visitor numbers, Auschwitz-Birkenau may cancel tours or guides at short notice. If this occurs, you'll be informed and offered alternatives when possible
All visitors are required to pass through security checks before entering the museum grounds
You can select the language option of your choice for the guidebook and map – this is not an audio tour
The starting time is approximate and subject to change
You'll be picked up from the center of Krakow, after meeting opposite the Mercure Hotel, and you'll be dropped off at the Radisson Blu Hotel
Guided tour option: please be advised that the tour start time may vary due to museum guide availability. Tickets are collected on site at the ticket offices (included in the price). Queuing may be required. Guided tours in English are subject to availability. If an English-speaking guide is not available, the tour will be conducted in another language, and participants will receive a guidebook in English

Remember to bring:

Your passport or ID card

Politiche di cancellazione

Importante: quest'attività NON è rimborsabile, anche se la cancellazione della prenotazione avviene in anticipo.

Cosa è incluso

Trasporto andata e ritorno
Biglietto d'ingresso
Assistenza in loco
Mappa

Commissioni di prenotazione

Buone notizie! Non sono applicate commissioni di servizio a questa prenotazione.

Posizione

Pawia 18, Kraków, Poland

Punto d'incontro:

The meeting point address is Pawia 18b, at the Kiss and Ride (K+R) parking opposite the Hotel Mercure Krakow Stare Miasto.

Provider

connectpoland.com

Cosa dicono le persone di quest'esperienza

4,2/5

All reviews are verified

Basato su 34 recensioni

Categorie di recensione

Servizio

2,8/5

Qualità-prezzo

2,9/5

Personale

2,8/5

Sicurezza

2,8/5

Tutte le valutazioni (34)

5 stelle (17)

50%

4 stelle (9)

26%

3 stelle (6)

18%

2 stelle (1)

1 stella (1)

G
Gizmo
Viaggio di coppia
2 ottobre 2025
1
Regno Unito
We waited two and a half hours for pick up and nobody came this is absolutely ridiculous and terrible service we could have used the time to do something else . It's freezing cold there are no toilets nearby and we didn't have any lunch. The day has been ruined we didn't get to the venue
C
Chris sayce
Viaggio di coppia
31 marzo 2025
1.8
Stati Uniti d'America
Original guided tour cancelled at last minute by tui, meaning all other guided tours were booked so we had to go for a self guided tour. No apology, or any attempt to make amends for this by tui Was not told at point of booking that we would have to queue at auscwitz to actually get tickets. Despite being picked up at 0815, we didn't actually enter the museum until 1300, leaving nowhere near enough time to get around the 2 sites and see everything. No tui staff to be seen anywhere.
T
TUI Musement Traveler
3 novembre 2025
3
Stati Uniti d'America
Was booked for a full day tour pick up at 8.30 this changed to pick up time 11.15 didn’t enter austwich untill 2 pm was very rushed from time to austwich to berkenher booked a full day tour only got half a day can anyone explain why this happened
T
TUI Musement Traveler
23 ottobre 2025
3
Stati Uniti d'America
Had confirmation the night before, not 1-2 days as stated, the time was changed by 30mins. Not enough time to walk around Birkenau before getting the bus to Auschwitz. The site itself was an unforgettable experience
T
TUI Musement Traveler
12 settembre 2025
4
Stati Uniti d'America
Ended up with polish speaking guide due to time factors and consideration of the group as a whole but this did not detract from the experience. Driver/organiser was very friendly and punctual on pick up
T
TUI Musement Traveler
23 aprile 2025
5
Stati Uniti d'America
The experience itself was great although I did not expect to have to queue for nearly 3 hours when I had pre-booked tickets. I think some people may have found this quite difficult so a heads up that it might occur would have been nice.