First of all it was disappointing to find on arrival that there was only 4 areas for our teens to use not really enough for a full day which I expected for the price. The pools although we were told we’re heated they were not and vey cold on the day we attended. The flooring although in places had grip in them there were a lot of areas which were very slippery and we saw a number of visitors slip and fall (including my younger daughter whom had a lovely bruise to show for it!) The final thing which was very disappointing was the food order which we had paid for as part of the excursion became an issue when the we came to use them as the reception staff had mistakenly wrote 2 adult and 1 child so the food staff were not accommodating even when I showed them the ticket of entry and booking on my app. Having to stand at the cash register for the next 5-10 minutes whilst phone calls were made a person from reception came over and questioned me again and had to go through our booking to find they had made a mistake. No apology made and in turn our food was in fact cold when sitting down. For the money charged for the facilities and service we were not impressed at all.

Vigtig information

Spædbørn i alderen 0–2 år har gratis adgang, men mad, drikkevarer osv. er ikke inkluderet
Restauranten har åbent fra kl. 12.00 til 15.00
For VIP-gæster er restauranten åben en time tidligere, fra kl. 11.00 til 15.00
Svømmebassinerne er opvarmede, men vandtemperaturen kan variere afhængigt af vejret
Bemærk venligst, at returtransport ikke er tilgængelig for gæster, der bor i Playa Blanca-området
Returtransporten kører fra parken kl. 15.00
Husk at medbringe badetøj og solcreme
Husk at medbringe et håndklæde

Hvad siger folk om denne oplevelse

4,4/5

Alle bedømmelser er verificerede

Baseret på 7 anmeldelser

Bedøm kategorier

Værdi for pengene

3,6/5

Service

4,4/5

Sikkerhed

4,4/5

Guider

4,4/5

Alle bedømmelser (7)

5 stjerner (4)

57%

4 stjerner (2)

29%

3 stjerner (1)

14%

2 stjerner (0)

1 stjerne (0)

L
Lucy
Rejste med familie
14. juli 2024
4.6
Storbritannien
M
MillaTom
Rejste med familie
22. december 2023
3.8
Storbritannien
The food was great, good choice. Enjoyed the splash park but it was a cloudy day, the water felt cold.
J
JG
Rejste med familie
7. august 2023
5
Storbritannien
The slides were fab and the food included in our tickets was good.
K
Kayla
Rejste med familie
26. august 2023
5
Storbritannien
M
Mrs F
Rejste med familie
25. april 2022
3.4
Storbritannien
First of all it was disappointing to find on arrival that there was only 4 areas for our teens to use not really enough for a full day which I expected for the price. The pools although we were told we’re heated they were not and vey cold on the day we attended. The flooring although in places had grip in them there were a lot of areas which were very slippery and we saw a number of visitors slip and fall (including my younger daughter whom had a lovely bruise to show for it!) The final thing which was very disappointing was the food order which we had paid for as part of the excursion became an issue when the we came to use them as the reception staff had mistakenly wrote 2 adult and 1 child so the food staff were not accommodating even when I showed them the ticket of entry and booking on my app. Having to stand at the cash register for the next 5-10 minutes whilst phone calls were made a person from reception came over and questioned me again and had to go through our booking to find they had made a mistake. No apology made and in turn our food was in fact cold when sitting down. For the money charged for the facilities and service we were not impressed at all.
T
TUI Musement Traveler
18. august 2021
5
Storbritannien