Bayer Leverkusen football game at BayArena

Accessibility:

• Your seat location may not be suitable for those with specific accessibility needs

Know in advance:

• Tickets with fixture change protection - if your selected game is moved to a date that is more than 72 hours from the date booked, you will be offered a ticket for the rescheduled game date or a full refund. If you select a regular ticket and the selected game is moved to a different date than you have booked, you will only be offered a ticket for the rescheduled game date - no refunds available
• Please ensure flexibility with your travel plans for up to 48 hours around the scheduled game date to avoid disappointment due to potential scheduling changes. Game dates are subject to scheduling changes up to 1 week in advance of the event. As an example, Weekend Games that are scheduled for Sunday may be moved to a Friday night, Saturday or Monday, and Midweek Games scheduled for a Wednesday may move to Tuesday or Thursday. Please ensure your availability on any of the days within the specified period before finalising your ticket purchase, as there are NO refunds in the event of date changes within 72 hours of the scheduled date
• If a match is postponed at short notice due to poor weather conditions, industrial action, force majeure or any other reason not within the control of the local operator, the match ticket will remain valid for the rescheduled date, and no refunds will be made, except for tickets with fixture protection
• If a fixture is rescheduled to a different date that is more than 72 hours from the scheduled game date (this can be due to conflicts with competition schedules, for example), your match ticket will remain valid for the rescheduled date, and no refunds will be made, except for tickets with fixture protection
• You may be asked for information about each recipient upon booking to ensure tickets can be assigned. This information includes: first and last name of each recipient, their country of residence, date of birth and gender
• Player line-ups are subject to change without notice

Remember to bring:

• Ensure you take a valid passport to verify your identity upon entry