Informação importante

Accessibility:

This tour is not recommended for people with reduced mobility, since many areas are not wheelchair accessible

Know in advance:

The Patronage of Alhambra and Generalife requires the following information for each visitor: Full name, age, Passport or identity card number and nationality. The name provided at booking must match the identity card or passport of each participant
If full visitor details are not provided at booking, admission to the Alhambra will not be guaranteed
If a participant's full name does not appear on your voucher, contact the support team using the email address provided on your voucher at least 4 days before your visit. Failure to provide correct information may result in denied entry to the Alhambra
Please note that it is mandatory to fill all the personal information required in order to access the Alhambra; you'll have to show your ID or passport at the entrance otherwise you may be denied access
Please indicate the full names of all participants at the checkout
The visit to the Alhambra and the Generalife will start at the time indicated on your voucher, which is the one you select
The visit to the Albaicín and Sacromonte will begin at 5:00 p.m. in winter (from October 1 to May 31) and at 6:00 p.m. in summer (from June 1 to September 30)
On the day of the tour, please show the voucher you'll receive at the end of the booking at the meeting point; the guide will then give you the entrance tickets to the Alhambra
Please arrive 15 minutes before the starting time of the tour, latecomers will not be allowed to reach the group

Remember to bring:

The same original ID or passport you used during the booking

Local

Ponto de encontro:

Alhambra tour: Paseo del Generalife 1F, 18009 Granada. Meet your guide at the entrance pavilion of the Alhambra, next to the ticket office. Your guide will have a white umbrella with the Nhue logo on it.

Albaicín and Sacromonte tour: Ábside Store: Pl. de Villamena, 5, Local 1-2, 18001 Granada.

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Horário de funcionamento: A nossa equipe está disponível das 10h às 18h CET

Número de telefone: +351 305 510 176